Privacy Policy

1. Introduction

This Privacy Policy explains how Reachviva ("we," "us," or "our"), operated by ORYNTRA LLC (a Wyoming limited liability company, Filing ID: 2026-002055729), collects, uses, and protects your information when you use our website and Instagram growth services. We are committed to ensuring your privacy and protecting your personal data.

2. Information We Collect

Personal Information

When you use our services, we may collect:

• Instagram username (required for service delivery)
• Email address (for order confirmations and support)
• Payment transaction details (processed securely by PayPal)
• Contact information when you reach out for support

Technical Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

Service Usage Data

To provide our Instagram growth services, we collect:

• Public Instagram profile information
• Follower count and engagement metrics
• Service delivery progress and completion status

3. How We Use Your Information

We use the collected information for the following purposes:

• Delivering Instagram growth services as requested
• Processing payments and sending order confirmations
• Providing customer support and responding to inquiries
• Monitoring service quality and performance
• Improving our website and services
• Sending service updates and important notifications
• Complying with legal obligations

4. Information Sharing and Third-Party Processors

We do not sell, trade, or rent your personal information to third parties. We share data strictly with trusted third-party service providers who process information on our behalf to operate our website and fulfill services under strict confidentiality and security commitments:

• Payment Processing: PayPal Inc. handles payment processing, transactions, and fraud prevention. No payment card numbers or banking credentials are ever stored on our servers.
• Contact & Form Ingestion: Formspree Inc. processes contact and inquiry form submissions.
• Profile Verification & Fulfillment Diagnostics: Apify Technologies s.r.o. facilitates secure, non-credentialed public Instagram profile status queries to verify target usernames and follower delivery progress.
• AI Tool Generation: OpenAI, L.L.C. powers generative text features for our free bio, caption, and username generators (prompts are stateless and processed without storing personal account identities).
• Customer Support Chat: Tawk.to inc. provides our optional live chat interface for real-time customer support inquiries.
• Web Analytics: Google LLC (Google Analytics 4) processes aggregated site usage and performance data.
• Legal Requirements: When required by applicable law, court order, or to protect our legal rights, property, and user safety.
• Business Transfer: In the event of a merger, acquisition, or asset transfer involving ORYNTRA LLC.

5. Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmissions
• Secure payment processing through PayPal
• Regular security audits and updates
• Limited access to personal data by authorized personnel only
• No storage of sensitive payment information on our servers

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve website functionality and user experience
• Provide relevant content and advertisements

You can control cookie settings through your browser preferences.

7. Data Retention

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain service quality and security

You may request deletion of your personal data by contacting our support team.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of data processing

9. Third-Party Services and Sub-Processors

Our website and services integrate with authorized third-party service providers and sub-processors to ensure secure transactions, efficient support, and service delivery:

• PayPal: Secure payment gateway, subscription management, and refund processing. Governed by PayPal's Privacy Statement.
• Google Analytics: Aggregated audience measurement, traffic attribution, and web performance monitoring.
• Formspree: Ingestion and secure delivery of support requests and customer messages submitted through our website forms.
• Apify: Instagram public profile verification and status check workflows for service fulfillment.
• Tawk.to: Real-time customer support chat messaging and inquiry tracking.
• OpenAI: API-driven text generation models powering our free creator tools.

Each of these third parties maintains independent privacy and data protection policies, which we encourage you to review.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for material changes

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Operating Entity: ORYNTRA LLC
• Wyoming Entity ID: 2026-002055729
• Principal Office Address: 5830 E 2nd St, Ste 7000 #38143, Casper, WY 82609, USA
• Email: support@reachviva.com
• Subject: Privacy Policy Inquiry
• Response Time: 24–48 hours (Support available 24/7)