Terms of Service

1. Acceptance of Terms

These Terms of Service ("Agreement") constitute a legally binding contract between you ("Customer", "User", or "you") and ORYNTRA LLC ("Company", "we", "us", or "our"), a limited liability company organized under the laws of the State of Wyoming (Filing ID: 2026-002055729), operating the website and online services at reachviva.com ("Reachviva").

By accessing, browsing, or purchasing any services through Reachviva, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy. If you do not agree to abide by these terms, you must not access or use our website or services.

2. Service Description

Reachviva, operated by ORYNTRA LLC, provides promotional Instagram growth and engagement acceleration services designed to increase your Instagram followers, likes, and reach through organic marketing and audience connection methods. Our services connect your public Instagram profile with real, active users.

We deliver:

• Real Instagram followers from active user profiles
• Natural, gradual delivery designed to emulate authentic growth
• Safe delivery protocols aligned with Instagram platform guidelines
• Dedicated 24/7 customer support with average 2–4 hour response times
• Full 30-day money-back guarantee and lifetime refill support

3. User Responsibilities

When purchasing or using our services, you agree to:

• Provide an accurate public Instagram username (@handle) at checkout
• Ensure your Instagram account remains Public during the entire delivery timeframe (private accounts cannot receive followers)
• Refrain from ordering similar follower packages from other providers simultaneously to avoid fulfillment conflicts and inaccurate tracking
• Comply with Instagram's Terms of Use and Community Guidelines
• Never share your Instagram account password with us (we will never request your login credentials or account access)
• Use our services exclusively for lawful personal, creator, or business growth purposes

4. Payment, Billing & Descriptor

All payments on Reachviva are processed securely through PayPal Checkout. By completing a purchase, you agree to the following billing terms:

• Merchant of Record: All transactions and orders are billed, processed, and fulfilled by ORYNTRA LLC.
• Billing Descriptor: Charges on your credit card statement, bank statement, or PayPal account activity will appear under the name ORYNTRA LLC (or PAYPAL *ORYNTRA LLC).
• One-Time Pricing: All packages are one-time purchases. There are no recurring fees, hidden dues, or automatic monthly subscriptions.
• Authorization: You certify that you are authorized to use the PayPal account or card provided and authorize ORYNTRA LLC to charge the designated purchase amount.

5. Service Delivery Timelines

We strive to deliver all orders smoothly, securely, and in accordance with natural growth patterns:

• Start Time: Order processing and delivery typically initiates within 15 to 30 minutes following payment confirmation.
• Completion Timeframe: Full order fulfillment is completed gradually over 24 to 72 hours depending on package volume (e.g., 500 to 25,000 followers) to maintain organic account pacing and safety.
• Public Status: Changing your account to private during an active delivery will pause fulfillment until the account is made public again.

6. 30-Day Money-Back Guarantee & Refill Policy

We stand behind the quality and delivery of our growth services with customer-first protection:

30-Day Money-Back Guarantee

• If we are unable to fulfill or deliver your purchased package as promised, you are entitled to a 100% full refund within 30 days of purchase.
• If you encounter unresolved technical delivery issues, contact our support team within 30 days of your transaction date for an immediate review and refund.
• Approved refunds are issued back to the original PayPal payment method or funding card within 3 to 5 business days.

Lifetime Refill Guarantee

• Social platforms experience natural follower fluctuations. To protect your investment, we provide free refills if delivered followers drop below your purchased tier.
• To request a refill, contact our support team with your Order ID and Instagram username. Refills are processed promptly at no additional charge.

7. Prohibited Uses

You may not use our services for:

• Accounts promoting hate speech, violence, harassment, discrimination, or illegal activities
• Accounts promoting adult or sexually explicit content
• Attempting unauthorized reselling or syndication without prior written agreement from ORYNTRA LLC
• Submitting fraudulent transactions or using unauthorized payment credentials

8. Disclaimers

While our delivery methods are engineered to be safe and reliable:

• Results and organic engagement rates may vary depending on content quality, posting regularity, and target niche appeal.
• We cannot guarantee specific secondary commercial metrics (such as conversions, sales, or third-party sponsorship deals).
• Reachviva and ORYNTRA LLC are independent service providers and are not affiliated with, associated with, or endorsed by Instagram or Meta Platforms, Inc.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ORYNTRA LLC, its officers, members, employees, and service partners shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, data, or reputation, arising from your use or inability to use our services. In no event shall our total aggregate liability exceed the total amount paid by you for the specific order giving rise to the claim.

10. Privacy & Data Security

Your privacy and safety are paramount. We handle your personal information in strict accordance with our Privacy Policy. We never request or store your Instagram password, and payment credentials are processed securely through PayPal without being stored on our servers.

11. Modifications to Terms

ORYNTRA LLC reserves the right to amend or update these Terms of Service at any time. Any changes will become effective immediately upon posting to this page with an updated revision date. Continued use of our website or services following modifications constitutes acceptance of the revised terms.

12. Governing Law & Jurisdiction

This Agreement, and any disputes arising out of or related to our services, shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the state or federal courts located in Wyoming.

13. Business Information & Contact

If you have any questions regarding these Terms of Service, your order status, or refund requests, please contact our support team:

• Operating Entity: ORYNTRA LLC
• Wyoming Entity ID: 2026-002055729
• Principal Office & Mailing Address: 5830 E 2nd St, Ste 7000 #38143, Casper, WY 82609, USA
• Service Website: Reachviva (reachviva.com)
• Support Email: support@reachviva.com
• Customer Support Hours: 24/7 (Average response time: 2–4 hours)