- Verifying payment
- We're waiting for the payment provider to confirm the charge. Nothing starts until it does.
- Payment confirmed
- The provider confirmed your payment and the order is queued.
- Under review
- Our team checks that the account or post is public and correct.
- In progress
- Delivery is underway. Keep the destination public.
- Delivered
- The full quantity has been sent; we run a final check.
- Completed
- Delivery is verified and the order is closed.
- Action needed
- Delivery is paused until you reply — the order page says what we need.
- Payment failed / Cancelled / Refunded
- The order won't be delivered. Refunds return to the original payment method.